Refund Policy
Last updated 21 October 2026
30-day money-back guarantee
If you're not happy with a CareerMatch paid plan for any reason, you can ask for a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and reseller, Paddle. To request one, visit paddle.net and look up your order using the email on your receipt, or contact us and we'll help.
Cancelling your plan
You can cancel any time from the Pricing page using "Manage or cancel your plan". After cancelling you keep your paid features until the end of the month you've paid for, and you won't be charged again.
More information
Refunds are also covered by Paddle's Refund Policy and your statutory rights are not affected.